Service

Well-Trained Technicians

We have over 35 service technicians dedicated to serving customers like you. They are factory trained and certified and our dealership commits resources of time and money to support ongoing training updates by Deere & Company.

New Technology

All of our technicians are trained and have access to John Deere's Service Advisor program. This technology gives our technicians on-the-spot technical diagnostics, parts catalogs, technical manuals, and the most recent information available on Deere Technical Assistance Center (DTAC), whether they are in the shop or in your field with the use of a laptop computer.

Preventive Maintenance 

Service in off-time minimizes down-time during farm seasons. It's an investment in productivity and efficiency which our customers tell us pays for itself each year.

We can address ALL your service needs:

  • Serving you in 4 Columbia Basin locations: Othello, Moses Lake, Coulee City, Ritzville
  • Employing over 35 highly trained technicians
  • Providing 18 over the road service vehicles for mobile service at your location
  • Providing two tractor trailers to bring your equipment in for servicing
  • Servicing John Deere, Krone Balers, and Potato Equipment
  • Supporting John Deere's Tech Program
  • Stocking a large inventory of parts to fit your equipment

Potato Equipment Service 

We are your go to Dealer to service your potato equipment. Discover more.


Larry Benzel
Othello Service Manager

509-488-5222

lbenzel@eiijd.com


Larry Hastings
Moses Lake Service Manager
509765-0988
lhastings@eiijd.com


Jim Baergen
Coulee City Service Manager
509-681-0233
jbaergen@eiijd.com
Markham Nichols - Ritzville Service Manager
Markham Nichols
Ritzville Service Manager
509-660-0746
manichols@eiijd.com